Honest Answers

Do we have to book a call?

No. Start with the written project brief, then we clarify the work by email. Proposals, progress updates, and handover can be handled asynchronously. If a call would help, we arrange it together. Support availability and response windows are agreed in writing; this is not a 24/7 emergency service.

What exactly is an “AI agent”?

A piece of software that can carry a real job over time — read the things it needs to read, use the tools your business already uses, do its assigned work, and hand the result to a person for approval. A chatbot waits for you to type at it. An agent shows up with the work done. In practice, one agent sorts the morning communications, another tracks exceptions and drafts follow-ups, another prepares routine documents for review. In a property-management deployment that might be late rent and notices; in catering it might be event ops and vendor threads; in professional services it might be intake and status updates. Each has a name, a job description, and a person who reviews its work.

Will this replace my employees?

No, and we won't pitch it that way. What moves to the agents is the repetitive load — the sorting, drafting, tracking, and chasing that eats your team's hours. The judgment calls, the relationships, and anything a customer sees stay with people. In our own business nobody was replaced; the same people got their time back.

What does it actually cost?

The prices are published on the services page, and the menu is short. The AI Opportunity Assessment is $550 flat. If it makes sense to build after that, implementation starts at $2,500 for a defined workflow — you see the scope, integration limits, and price in writing before we start. If you want us to stay after it is running, Ongoing Care is from $550 a month for a defined support allowance, month to month. On top of any of that, agents have monthly running costs: software subscriptions and usage, which depend on how much work they do. We put the expected figure in writing in every proposal, before you sign. If a number changes meaningfully, you hear it from us first.

Where does my data go?

Before we build anything, you get a plain-English answer for your specific setup: where each piece of information flows, what stays inside your business, and what touches an outside service. We choose tools whose business terms keep your data out of public model training. Local hardware and hosted services are options; the deployment and data boundaries are agreed for your requirements.

What happens when an agent makes a mistake?

It will, sometimes — anyone who tells you otherwise is selling something they haven't run. That's why everything consequential passes a human before it goes out: notices, replies, documents, money. In our own operation, some weeks a person catches something an agent got wrong. That's the design working, not failing. We test exception handling and define review points to reduce the impact of errors.

What won't you sell us?

A chatbot to face customers who want a human. Automation for a workflow that's too small or too messy to be worth it. Anything the software you already pay for can do — plenty of tools now include AI features you've already bought; we'll tell you to turn those on first. And if a free workshop or your industry association's program covers what you need, we'll point you there and you'll spend nothing with us.

Have you done this for other businesses?

Yes. Our selected work includes a catering-business agent environment and knowledge workspace. We also show internal operating experience and a spatial-software exploration, each labeled by its scope.

We describe what the project records support. Private client systems and implementation details stay private. See Work for the examples.

Assessment starts at $550. Your proposal specifies deliverables, ownership, third-party licenses, running costs, and support scope.

What's a “companion” — is that different from the business agents?

Yes. Business agents carry workflows — inboxes, invoices, notices. A companion is personal: one of a kind, with its own name (some choose it themselves in their first conversation), a voice custom-made to your request, a face if you want one, and skills tailored to your life rather than generic features. It lives on your own machine, remembers, and can support remote access where connectivity and configuration allow. We live this way ourselves — the founder's companions have names, voices, and memory built since February 2026 — and the first client companions are already running in their owners' homes.

Are we too small for this?

Company size alone does not decide whether AI is useful. A solo founder may need research, software, or a searchable knowledge system just as much as a larger team. We start with the outcome, available information, and budget. If an existing tool solves it, we will recommend that first. When a custom build makes sense, we agree one useful first result and its price before starting.

Do we have to replace our software?

We start with the software you already have. During scoping we check which APIs, permissions, and supported integrations are actually available. Some tools need an extra connector or a different approach; compatibility is verified before it becomes a delivery promise. Any proposed replacement comes with a reason and an agreed cost.

Who actually does the work?

George, working with his own agent team. We are small by design — no bench of junior consultants, no handoff to an offshore team after the contract is signed. The person who assesses your business is the person who builds and the person who answers when something needs attention. That caps how many clients we take on at once, and we think that's a feature.

What if we want to stop working with you?

Ongoing Care is billed monthly. If you end it, we hand over documentation and access cleanly — the agents, their instructions, and your data are yours, stated in writing in every proposal. We'd rather earn month thirteen than lock you into it.