Honest Answers
The questions owners actually ask — including the ones a sales page usually avoids.
What exactly is an “AI agent”?
A piece of software that can carry a real job over time — read the things it needs to read, use the tools your business already uses, do its assigned work, and hand the result to a person for approval. A chatbot waits for you to type at it. An agent shows up with the work done. In our own operation, one agent sorts the morning communications, another tracks late rent and drafts notices, another prepares compliance paperwork. Each has a name, a job description, and a person who reviews its work.
Will this replace my employees?
No, and we won't pitch it that way. What moves to the agents is the repetitive load — the sorting, drafting, tracking, and chasing that eats your team's hours. The judgment calls, the relationships, and anything a customer sees stay with people. In our own business nobody was replaced; the same people got their time back.
What does it actually cost?
The engagement prices are published on the services page — $500 for the Fit Check, $5K–$15K for a build, $1K–$2.5K a month if you want us to stay, and $10K–$25K if you need a fully private deployment. On top of that, agents have monthly running costs: software subscriptions and usage, which depend on how much work they do. We put the expected figure in writing in every proposal, before you sign. If a number changes meaningfully, you hear it from us first.
Where does my data go?
Before we build anything, you get a plain-English answer for your specific setup: where each piece of information flows, what stays inside your business, and what touches an outside service. We choose tools whose business terms keep your data out of public model training, and for businesses that need it, we offer fully private deployments where nothing leaves your infrastructure.
What happens when an agent makes a mistake?
It will, sometimes — anyone who tells you otherwise is selling something they haven't run. That's why everything consequential passes a human before it goes out: notices, replies, documents, money. In our own operation, some weeks a person catches something an agent got wrong. That's the design working, not failing. The system is built so a mistake costs a correction, not a customer.
What won't you sell us?
A chatbot to face customers who want a human. Automation for a workflow that's too small or too messy to be worth it. Anything the software you already pay for can do — plenty of tools now include AI features you've already bought; we'll tell you to turn those on first. And if a free workshop or your industry association's program covers what you need, we'll point you there and you'll spend nothing with us.
Have you done this for other businesses?
Yes — and here is the honest shape of it. The deepest proof is our own operation: the property-management business on this site, running on agents every day since before this company had a name. Client work is real and growing: a Chicago catering company runs a deployed agent team we built, trained, and still maintain on their own hardware; two owner-operated businesses run companion installations we set up on their own machines; an e-commerce storefront is launching with a European climate-systems retailer; plus AI-adoption blueprints and discovery work — see the Work page. What we do to make being an early client fair: you start with a $500 Fit Check instead of a big commitment, Ongoing Care is billed month to month, and everything we build is yours to keep. Named case studies with real numbers appear only with the owner's consent — and not before.
What's a “companion” — is that different from the business agents?
Yes. Business agents carry workflows — inboxes, invoices, notices. A companion is personal: one of a kind, with its own name (some choose it themselves in their first conversation), a voice custom-made to your request, a face if you want one, and skills tailored to your life rather than generic features. It lives on your own machine, remembers, and is reachable from your phone anywhere in the world over your own private, encrypted network. We live this way ourselves — the founder's companions have names, voices, and years of memory — and the first client companions are already running in their owners' homes.
Are we too small for this?
Maybe — and if so, we'll say exactly that. The Fit Check exists so you can find out for $500 instead of $15,000. Some businesses genuinely aren't ready: too few repeating workflows, everything on paper, or the owner is the whole company. If that's you, the written answer will say “not yet,” and it will say what would have to change.
Do we have to replace our software?
No. Agents work inside the tools you already use — your email, your calendar, your industry software, your spreadsheets. Our own operation runs on the same property-management platform we'd been using for years. If a tool change would genuinely help, we'll say so and explain why, but it's never the starting assumption.
Who actually does the work?
George, working with his own agent team. We are small by design — no bench of junior consultants, no handoff to an offshore team after the contract is signed. The person who assesses your business is the person who builds and the person who answers when something needs attention. That caps how many clients we take on at once, and we think that's a feature.
What if we want to stop working with you?
Ongoing Care is billed monthly. If you end it, we hand over documentation and access cleanly — the agents, their instructions, and your data are yours, stated in writing in every proposal. We'd rather earn month thirteen than lock you into it.
Have a question that isn't here?
Ask it directly — George answers these himself.